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Ryan McCaigue
Executive who leverages experience in business and academia to lead organizations to new levels of improved revenue, profit and performance. Expertise in technology, operations/program management, strategic planning, and training.SAVED - Millions of dollars in FedEx expense; designed digital solution for country's #1 direct-mail advertising firm.
LAUNCHED - Degree program in Telecommunications Management; added $3 million new revenue in 2 years.
BUILT - $3 million, first of its kind metro WIFI mesh network; covering Tempe AZ border to border, 40 miles.
DIRECTED - Construction of 320-bed, $10+ million student housing facility with Internet access for residents.
DEVELOPED - Curriculum/training for new product family, supporting $100+ million in annual revenue.
CHAIRED - National knowledge management initiative to share curriculum design/development across 23 campuses.
NEOREACH WIRELESS
Director of Network Engineering and Operations
- Designed and built the nations largest Metro WIFI Network in 180 days, consisting of over 1200 network devices.
- Selected all key engineering team members, directed design, and installation of network to support 78K subscribers, providing secure access to wireless voice, video, and data.
- Worked with City officials to ensure the networks met the critical communications needs of Police, Fire and Municipal Workers.
- Founding member of senior management team, negotiated contracts with The City of Chandler, The City of Tempe and telecommunications equipment/service providers.
- Worked with national business development team that secured 6 cities in one year and over 300 miles of foot print.
DeVry University
Dean of Telecommunications & Business Administration
- Implemented new degree program in Telecommunications Management; directs 15 full-time faculty.
- Selected to chair knowledge management task force to create a searchable resource repository, consolidating course design efforts across 23 campuses nationwide, saving millions of dollars and standardizing course development.
- Collaborates with senior management from industry leaders including Microsoft, Intel and Cox Communications to determine future technology needs, ensuring parallel between curriculum and corporate objectives.
- Designed and built telecom infrastructure including ATM, frame relay, VOIP and technology for 2 labs.
See more photos of the labs and community service networking projects.
Chandler Gilbert Community College
As a instructor for Chandler Gilbert Community College in the MCSE and Cisco Certification Programs. I taught MST140 and CNT140. Check the files section for copies of my presentations.
IKON OFFICE SOLUTIONS
Technical Sales Trainer
- Developed and taught Network Integration, PC Fundamentals, Printing Technologies and Sales Techniques.
- Conducted workflow analyses for potential client companies; provided sales support and subject matter expertise.
ADVO, INC.
System Administrator
- Provided user support for print, graphics and sales departments for $1+ billion direct-mail advertising company.
- Created digital proofing process, eliminating paper-based procedure; slashed 5-7 day approval cycle to <24 hours.
- Designed and delivered training programs in customer service, stress/time management and technology.
EMBRY-RIDDLE AERONAUTICAL UNIVERSITY
Director of Housing and Residence Life / Instructor, College of Continuing Education
- Managed $8 million budget, 10 professional/32 paraprofessional staff including help desk personnel for 400 users.
- Lobbied, won approval and directed construction of $10 million housing facility with Internet access for residents.
- Taught 20+ class sections for community outreach program including Introduction to the Internet, Excel, Word, PowerPoint, Macintosh Troubleshooting and HTML Programming.
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Macintosh User Group of Sun Lakes
I am a multi operating system guy. Windows, Unix and Macintosh. But my platform of choice has allways been the Macintosh. I am a former MUG President and a current member of the Macintosh Users group of Sun Lakes. I present sessions. You can find the organization on line at www.mugsl.org
I moderate an online forum for The Mac Group on Yahoo Groups. Click here to see.
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